What is TheySaid?

TheySaid is a unified feedback platform that replaces traditional surveys, user testing, and interviews with interactive AI conversations. Instead of filling out static forms, your audience can ask and answer questions naturally—like chatting directly with you. The platform lets you train an AI in under a minute by linking a URL or internal document, then deploy that AI to have hundreds of deep, conversational feedback sessions daily. It combines AI user testing, intelligent surveys, moderated interviews, polls, and forms into one tool, making customer, employee, and donor feedback feel like a two-way dialogue rather than a chore.

Who it's for

• Product teams who need faster, richer user testing insights without the bottleneck of manual moderation.
• Marketing and sales professionals looking to capture authentic customer testimonials, win-loss analysis, and deal recovery feedback at scale.
• Founders and researchers who want to engage customers, employees, or donors in natural conversations that uncover deeper motivations than traditional surveys allow.

Key features

AI-powered conversational surveys

TheySaid transforms every survey into an interactive chat where respondents can ask clarifying questions and receive instant, context-aware answers. The AI adapts follow-ups based on previous responses, creating a personalized experience that keeps people engaged and yields richer data.

Train AI from any URL or document

In under 60 seconds, you can teach the AI by linking a website URL, internal doc, or knowledge base. The AI then answers questions and moderates conversations using that specific content—perfect for product documentation, policy manuals, or campaign briefs.

Voice conversations and 70+ languages

Respondents can participate using voice or text, and the platform supports over 70 languages. This removes barriers for global audiences and makes feedback collection accessible on any device—desktop, tablet, or phone.